Built-in cooling — this is a refrigeration specialist
Viking Built-In Refrigerator Service — Toluca Lake to Beverly Hills
Columns, side-by-sides, undercounter cabinets, wine cellars and ice makers across Toluca Lake, Tarzana, Windsor Square, Beverly Grove, Burbank, Beverly Hills, West Hollywood. Find the symptom in the table, read the band, book the visit.
- On site
- 8am to 8pm, every day of the week
- Phone
- Picked up 24/7
- Diagnosis
- $89 flat, off the repair when you approve it
Seven places
The sector, from the valley floor to the west side
Each one has its own page and its own kitchens. If your street is a block outside the list, ring anyway — what decides the answer is the run across town on the day.
- Tarzana 91356 Ranch houses and hillside builds either side of Ventura Boulevard, where refrigeration works hardest through a valley August.
- Toluca Lake 91602 Studio-era houses on the lanes off Riverside Drive, most of them remodelled around a built-in column and a wide range.
- Burbank Flat-valley kitchens where a condenser has to push its heat into air that is already warm, and where the spare cabinet out in the garage is the one that gives up.
- Windsor Square 90004 Pre-war houses north of Wilshire whose original cabinet runs were rebuilt around integrated columns and paired wall ovens.
- Beverly Grove 90048 Narrow lots and condos off Third Street, galley kitchens where reaching the top grille of a column is half the job.
- West Hollywood Apartment and hillside kitchens where a column is wedged into a short run of cabinets, and the building has its own view about when work can happen.
- Beverly Hills Kitchens built around two or three cold cabinets at once — a pair of columns, a wine room and an ice machine that nobody thinks about until it stops.
Start here
Eight things a built-in does when something is wrong
Read the left column until a line sounds like your kitchen. Each one opens the page for that symptom, which starts with the same four columns in more detail and ends at the price band. All 30 are in the library.
- Viking Refrigerator Not Cooling at AllBoth sides warm at once, and the question is whether anything is running at all.Call todayThe band
- Viking Freezer Soft or Not FreezingThe fridge side is holding and the freezer is not, which narrows it quickly.Call todayThe band
- Both Sections Warm and the Compressor Is HotWarm right through, and hot where the machinery sits. Two symptoms, one story.Call todayThe band
- Frost Sheet on the Freezer Back WallFrost across the whole rear wall, coming back however often it is cleared.This weekThe band
- Water Under the Crisper DrawersWater pooling under the produce drawers, wiped up and back within days.This weekThe band
- Water on the Floor at the Toe KickWater appearing on the floor at the foot of the cabinet, clean and cold.Call todayThe band
- Viking Ice Maker Not Making IceA bin that has stayed empty for days while the cabinet itself is still cold.This weekThe band
- Viking Wine Cellar Not Holding TemperatureA wine cabinet that reads right in the morning and warm by the evening.This weekThe band
Nothing here matching? Call Viking Repair Service Los Angeles at (213) 799-7879 and describe it out loud — an unfamiliar symptom narrows faster in a sentence than it does against a heading. The full index sits at the symptom library.
The money, up front
Three bands cover nearly every refrigeration call
The figure for your machine lands inside one of these once the fault is proved, and you hear it and agree to it before anything is opened, ordered or fitted.
| Repair | Usual range |
|---|---|
| The visit and the full diagnosis | $89 |
| Refrigeration fan or defrost system | $300$610 |
| Control board or touch panel | $430$670 |
| Compressor or sealed-system repair | $1,470$3,450 |
| For scale: a comparable Viking replacement, before installation | $6,610$17,050 |
The $89 comes off whichever row your repair turns out to sit in. Which end of a band it lands on is decided by the part your serial number takes and how far the cabinet has to come apart — that is set out band by band on the price list, along with the repairs that have no band at all and are quoted after the diagnosis instead.
7 repairs
Cold cabinets first, and the cooking side still here
The refrigeration rows are what this shop is built around. The range, oven and dishwasher pages are shorter on purpose and they are still worked on — one maker, one metro.
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Refrigerator Repair
The whole of Viking built-in cooling: columns, side-by-sides, undercounter cabinets, wine cellars and ice makers.
- Fresh-food side creeping up towards room temperature while the freezer stays rock hard
- A sheet of frost spreading over the freezer shelving and the vents behind it
- Cabinet running right through a heat wave without ever settling down again
- A puddle appearing under the produce drawers every second or third day
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Ice Maker Repair
Built-in ice machines and the ice makers inside a column: no ice, slow ice, water where it should not be, and ice that tastes of the fridge.
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Wine Cellar Repair
Wine cabinets with glass doors, built in or standing free: a side that climbs through the afternoon, damp on the glass, a hum through the floor, or a door that no longer draws itself shut.
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Undercounter Refrigerator Repair
Cabinets built under a counter, into an island or out in a garage: warm shelves, a machine that never rests, and a grille at floor level that has been breathing lint for years.
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Range Repair
Burners that will not catch, a simmer that dies and gas valves gone stiff on a professional range.
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Oven Repair
Wall ovens and range ovens that never reach heat, drift off calibration, brown unevenly or lock shut.
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Dishwasher Repair
Dishwashers that stand full of water overnight, quit early, or leave a damp line across the toe kick.
The approach
A cold cabinet fails in an order, and the order is knowable
Viking built its refrigeration to be trimmed into millwork and left alone for twenty years, and that is exactly what makes a fault hard to read: the cabinet keeps working while one part of it stops. Air movement, defrost, drainage and the door are checked in that sequence, because that is the order in which one failure hides the next.
- Air before refrigerant
- A cabinet that has stopped cooling properly is a fan, a damper or a defrost fault far more often than it is anything sealed. The cheap causes get ruled out first, with a meter, because ruling them out afterwards costs you the price of a compressor.
- Built in, not wheeled out
- A column trimmed into millwork and an undercounter cabinet under a stone top both have to come out and go back without marking anything. That is a different job from pulling a free-standing fridge away from a wall, and it is planned before anything is unplugged.
- The number before the spanner
- You hear the fault, the part and the figure while the grille is still off, and you decide from there. Nothing is ordered or fitted on an assumption about what you would have said yes to.
How a call actually runs, step by step Or go straight to the symptom
Reviews
Left after the visit
Viking calls across Los Angeles, in the words of the people who booked them.
4.9 / 51,115 reviews
Roasts came out pale and needed an extra half hour, every single time. He tracked the heat through a whole bake, found the sensor connector corroded green, and reseated it clean.
Jessamyn B.Toluca Lake
The cycle quit ten minutes in and blinked a code at us. A shard of glass had jammed the chopper. He got it out, checked the impeller for damage, and ran a full load before leaving.
Graham I.Windsor Square
Top shelves went warm while the freezer stayed rock hard. The air damper motor had stopped stepping open. Parts took two days and he called ahead both times. Milk lasts the week again.
Roxanne T.Tarzana
What you can expect
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$89, then a real figure
One amount for the visit and the diagnosis. What the repair costs is agreed with you off a published band before work starts, not afterwards.
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The phone is picked up 24/7
Someone answers whatever the hour. Work on site runs 8am to 8pm, every day of the week, and you are given a window rather than a promise.
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Built-in cooling is the subject
Columns, side-by-sides, undercounter cabinets, wine cellars and ice makers — plus Viking ranges, wall ovens and dishwashers. One maker, and cold cabinets first.
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Seven places, booked around the traffic
Arrival windows are set against the run across town, so a window given for Beverly Hills is one that survives getting there from the valley.
Questions
Asked on the phone, most weeks
What does the $89 service call cover?
The visit and the whole diagnosis: the fault proved, the part named, and the repair priced off a published band before anyone reaches for a tool. Approve the repair and the $89 comes off that price. Decide against it and the $89 is all you owe, and the diagnosis is yours to keep.
Is this shop only refrigeration, or the rest of the kitchen too?
Refrigeration is what it leads with: columns, side-by-sides, undercounter cabinets, wine cellars and ice makers. Viking ranges, wall ovens and dishwashers are still worked on and still have their pages. This site is Viking work only, which is why it is narrow.
The fresh food side is warm but the freezer is hard. Is the compressor dead?
Almost certainly not. A failed compressor takes both compartments down together, and quickly. One warm side with a hard-frozen other side points at the air path between them: the damper that meters cold across, the evaporator fan, or a defrost fault icing the duct. All three are far smaller repairs.
How do I know which symptom page I want?
Go by what you can see rather than by what you suspect. The symptom library is sorted that way — frost on a back wall, water under the drawers, a cabinet that never cycles off — and each page ends at the price band that repair is quoted from.
Why is there no price for an ice maker or a wine cellar repair?
Because there is no band for that work on this shop's price list, and pushing it into the nearest band would be a wrong number with a decimal point on it. Those repairs print the $89 and are quoted once the fault is proved, in exact figures, before anything is fitted.
Will the part be on the vehicle, or does it have to come?
It depends on the part. Some are carried and fitted on the same visit; a control board or a cosmetic panel is ordered against your model and serial number, which is why both are asked for on the phone. You are told which of the two yours is at the same time you are told the figure.
Is a twenty-year-old built-in worth repairing?
Usually, yes. The cabinet and the door hardware outlast everything else, and fans, heaters, sensors and boards are all replaceable. The one repair that can approach the value of the unit is a sealed-system failure, and that is the conversation that page exists for.
Where is the model and serial number on a built-in?
On a plate inside the cabinet rather than on the outside of it, so open the door and look round the opening and the liner before you give up. It is often behind a grille or a drawer. Photograph whatever you find and read it out on the phone: the number decides which part is ordered.
Book a visit
Tell us what it is doing
Say what the cabinet is doing and you will usually hear which two or three parts that narrows to before anyone sets off. $89 buys the visit and the diagnosis, and it comes off the repair.
On site 8am to 8pm, every day of the week; the phone is picked up 24/7. There is no contact form here and no email address anywhere on the site, by choice.